Terms of Use

These terms and conditions ("Terms", "Agreement") are an agreement between Clarity Hosted Solutions ("Clarity Hosted Solutions", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the claritydc.com website and any of its products or services (collectively, "Website" or "Services").

1. Billing and Payments

• Payment: You shall pay all fees or charges to your account in accordance with the billing terms in effect at the time a fee is due.
• Verification: For high-risk transactions, we may require a copy of government-issued photo ID and/or a recent bank statement.
• Order Discretion: We reserve the right to change pricing, refuse any order, or limit quantities purchased per person/household at our sole discretion.

2. Accuracy of Information

Occasionally, information on the Website may contain typographical errors or inaccuracies relating to promotions. We reserve the right to correct errors and update information or cancel orders at any time without prior notice (including after order submission).

3. Uptime Guarantee

We offer a Service uptime guarantee of 99% of available time per month.

• Credits: If we fail to meet this, you may request a credit toward future purchases.
• Exclusions: This guarantee does not apply to scheduled maintenance, user-caused interruptions, non-core functionality outages, or causes beyond our reasonable control.

4. Links to Other Websites

We are not responsible for the content or offerings of any third-party websites linked from our Services. Linking to off-site pages is at your own risk. Some links may be affiliate links, meaning we may receive a commission if you make a purchase through them.

5. Linking Policy

If you wish to link to this Site, you must comply with the following:

• Authorized Links: You may only link to the Home Page via an underlined, textual link (e.g., www.claritydc.com).
• Prohibitions: No framing, in-lining, or mirroring of Clarity content. You may not suggest an affiliation or endorsement where none exists.
• Requests: To reprint or redistribute content, email your request to info@claritydc.com.

6. Prohibited Uses

In addition to other terms, you are prohibited from using the Website or Content:

• For unlawful purposes or to solicit unlawful acts.
• To infringe upon intellectual property rights.
• To harass, abuse, or discriminate based on protected characteristics.
• To upload viruses, spam, phish, or scrape data.
• To interfere with the security features of the Service.

7. Intellectual Property Rights

This Agreement does not transfer any intellectual property from Clarity Hosted Solutions to you. All rights, titles, and interests remain solely with Clarity Hosted Solutions. Use of our Services grants you no right to reproduce our trademarks or logos.

8. Disclaimer of Warranty

The Service is provided on an "as is" and "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free.

9. Limitation of Liability

To the fullest extent permitted by law, Clarity Hosted Solutions and its affiliates shall not be liable for any indirect, incidental, or consequential damages (including lost profits or revenue). Our aggregate liability will be limited to the amount actually paid by you to us for the one month period prior to the event giving rise to liability.

10. Indemnification

You agree to indemnify and hold Clarity Hosted Solutions and its affiliates harmless from any liabilities, losses, or costs (including attorneys' fees) arising from third-party claims related to your Content or use of the Website.

11. Dispute Resolution

• Governing Law: This Agreement is governed by the laws of Ontario, Canada.
• Venue: Exclusive jurisdiction lies within the courts of Ontario, Canada.
• Waiver: You hereby waive any right to a jury trial in any proceeding arising out of this Agreement.

12. Changes and Amendments

We reserve the right to modify this Agreement at any time. When we do, we will notify you via email. Continued use of the Website after changes constitutes your consent to those changes.