Why Clarity

Who We Are

Clarity has helped over 20,000 clients and businesses find unique technology solutions. With our team’s over 25 years of experience and our collaborative client focused approach, we create affordable custom solutions.  

Our Beginnings

Clarity began as an answer to the gap in managed service providers by finding creative customer focused technology solutions in Canada. 

In 1996, Clarity (which was at that time called Remote Solutions) found clients needed customized tech solutions that truly addressed the unique needs of every single client. At first, Clarity focused on resolving clients’ technology challenges.  

Eventually, Clarity expanded into data center services to help their clients reduce operating costs and manage resources while ensuring access to leading-edge expertise like Clarity’s cybersecurity team, or their Mac hosting and cloud solutions specialists. 

Today, Clarity continues to revolutionize the Canadian data center industry. By moving beyond standard data centers. We understand that businesses, no matter their size, need to stay ahead of the continually evolving technology landscape. That’s why Clarity continues to evolve to meet our clients not only where they are at, but where they want to be.  

Clarity’s ability to draw on expertise that covers the full spectrum of technology services and solutions, makes it unique. But our dedication to working in partnership with our clients, sets us apart.  

Our Values, Our Mission

Clarity believes technology solutions shouldn’t be confusing. The answers should be clear. That is why we value quality, creative thinking, collaboration, inclusion and taking responsibility for our technology solutions.  

We value our clients’ trust. Which is why we make securing your information, protecting your data and ensuring your privacy a priority.  

We also believe that every business should have access to cost effective solutions. Whether you’re a one person start-up, small business, medium sized organization or growing into a large company, we can always find the technology solutions that meet your needs. 

No matter the size of your business, our mission is to deliver leading customer focused technology solutions.  

Collaborative Partnerships, Collaborative Leadership

Teamwork and collaboration is core to Clarity’s values and culture. We work with our clients and develop collaborative partnerships to deliver targeted technology solutions. So they can achieve their goals.  

This philosophy of collaborative teamwork is also central to Clarity’s leadership team. Working together, Clarity’s leadership team builds innovative tech solutions and explores ways to serve Clarity clients across a spectrum of business sectors and challenges.  

Our Leadership Team

Clarity’s leadership team are also hands-on owners. They take an active role in working with clients and ensuring that Clarity’s clients receive the best technology solution for their business needs. That’s why they understand the day-to-day challenges business owners and managers face. 

Raff Bisceglia (Partner, Head of Technical Services and Cybersecurity)

As Clarity’s Head of Technical Services and Cybersecurity, Raff leads the technical services and cybersecurity teams. Protecting Clarity’s clients’ data and privacy, focusing on infrastructure design and implementation, developing tech partnerships and delivering unparalleled customer satisfaction is his priority. 

With over 25 years of experience, the scope of Raff’s expertise ranges from managing network and systems deployment, change and capacity management, software development, network and server architecture, infrastructure design and implementation and cybersecurity, to name but a few. He has worked across industries including the financial services, health care and managed hosting industries. Raff gained much of his experiences working with Cisco and Microsoft certified partners. He worked in-house with Microsoft, as a team lead for premier support services for multinational clients that included Walmart, Toyota and Shell. 

Raff’s expertise covers specialities that include: breach responses, project and risk management specific to computer forensics and eDiscovery to produce high quality evidence for legal cases covering areas such as fraud, theft of intellectual property, computer misuse and contract disputes. He provides full eDiscovery services to law firms and in-house corporate counsels in preparation for audits, investigations and litigation. 

As a seasoned and certified Project Management Professional (PMP), Raff consistently meets project expectations and aligns technology with client’s core business needs. He is an experienced manager, who understands business development and management. Raff’s known for delivering trusted high quality solutions and on-time delivery in challenging situations. 

Raff’s focus on teamwork and inspiring Clarity’s teams to find creative approaches to problems, ensures Clarity’s clients are protected and receive truly customized tech solutions.  

Brule Nanton (Partner, Head of Operations and Service Delivery)

As Clarity’s Head of Operations and Service Delivery, Brule leads the daily end-to-end operations and collaborations between Clarity’s service teams. Ensuring everything is running smoothly between Clarity’s vendors, partners and our clients is his mission. 

With over 23 years of experience in technology and information systems, Brule knows how to keep things running effectively, efficiently and on budget. The breadth of Brule’s expertise ranges from systems deployment, change management as well as having worked both sides of IT infrastructure from the data center to the back office. He’s worked across various industries including banking, insurance, health care to managed hosting.  

Brule’s concentration on team development results in fulfilling Clarity’s commitment to delivering effective and cost-effective innovative solutions on time.  

Dennis Wong (Partner, Head of Marketing and Sales) 

As Clarity’s Head of Marketing and Sales, Dennis oversees Clarity’s marketing and sales teams and customer service. Identifying and addressing clients needs as well as connecting them to customized tech products and solutions is his focus.  

With over 21 years in the tech industry, Dennis understands both the technology side and the business side. He began his tech career as a software developer and transitioned to various roles covering infrastructure design, network topology, server architecture, systems management and support as well as compliance and security, to name but a few. Dennis has worked within the insurance, telecommunications, software development and managed hosting sectors. 

Dennis’s aim is not only on fostering customer partnerships and relations, but assuring all Clarity clients receive superb customer service.  

Join Our Team 

We’re always looking for creative thinkers who know technology with a passion for solving problems. 

Clarity is inclusive and diverse. That’s how we’ve become the Canadian leader in delivering high quality customized technology solutions. Key to our success is our tightly knit team environment. Creating and cultivating a collaborative working environment where employees are empowered to innovate and can grow their skills is central to our approach. 

Join our team of experts. If you don’t see a career opportunity, but are an innovative creative thinker dedicated to delivering quality service and solutions, or a company that wants to work with our team, you can connect with us to learn more.